Your Guide To The UZURV App

Table of Contents

What Is UZURV?

UZURV is a transportation company specifically designed to provide reliable transportation for people with disabilities and older adults. The company has done this by building a TNC with drivers onboarded to be fully FTA compliant along with other credentials.

How Does UZURV Work For Riders

UZURV rides are offered through partnerships with city transit agencies and healthcare organizations, including the American Cancer Society. If your community is a participant, here’s how UZURV works for you:

Reservations can be made up to 30 days before or in as little as one hour in advance.
Call a toll-free number to make a reservation or your transit coordinator can book rides for you.
You will be contacted when the ride is first confirmed and when your matched driver is on the way.
Drivers park and ring the doorbell. Rides arrive on-time 98%+ of the time.
The driver can assist you from the doorstep to the car if you’d like.
You are driven reliably and safely to your destination — no stops to pick up more passengers or unplanned detours.
The driver can assist you from the car to your destination’s door.

UZURV Experience For Riders

Adapted For You

Rides are ADA-compliant.
Reliable and safe.
Drivers are prepared for medical equipment and UZURV has a zero-tolerance policy for service animal denials

Prompt And Patient

Drivers arrive on-time and meet you at the door.
They understand your time is valuable.

A Personal Ride

Drivers are specially credentialed and certified to deliver the best service to you. A private, direct ride to where you need to go.