In 2016 Colorado Springs, was the test market for this feature, and to be honest we loved it for tips definitely increased and you didn’t have to give the passengers change instead they’re given it as a credit for their next ride.
So, for example say the ride was $10 and they gave you $20 they can either use the extra $10 for a credit on their next ride or give it to you as a tip.
Now when you do Cash Trips Uber will subtract it from the money you made on digital rides. So, you could go into the negative for the week where you will owe Uber, that negative amount will transfer over to the next week. For us this only happened once.
How Do Cash Trips Work For Uber Drivers?
When a request comes in you will see cash payment next to the riders rating along with the verified badge next to it.
- Note: Cash Trips will only be available between 6am and 10pm.
How to collect payment at the end of a ride
- At the end of the trip tap “Collect Payment”.
- Enter the amount the rider gave you whether it’s overpaid or underpaid.
- Note: If it is overpaid ask the rider if they want the change in Uber cash or if it’s a tip for you. Drivers do not give change to passengers.
- If a rider should pay the amount tap on the dollar amount.
- If a rider should overpay and wants the change as Uber Cash tap other amount and enter amount.
- If a rider should overpay and wants to give the rest to you as tip tap on dollar amount of trip instead of other.
- Note: If it is overpaid ask the rider if they want the change in Uber cash or if it’s a tip for you. Drivers do not give change to passengers.
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How Trip Receipts And Earnings Balance Once Trip Is Complete
- Your Trip Receipt will show how much cash you received. This amount will appear as a negative payout since you’ve already collected it directly from the rider.
- In your Earnings Summary, cash payouts will be listed as negative amounts. If your balance is negative at any point, it’ll be adjusted with future earnings from digital payments.
How To Turn Off Cash Trips For Drivers
What To Do If A Rider Doesn’t Have Enough Cash To Cover The Trip?
If a rider shouldn’t have enough cash to cover the trip enter the amount the rider gives you and Uber will cover the rest of the fare.
