What is Shipt backups for customers? How does it work?
A backup is an optional second choice item you can select while shopping in case your first choice is unavailable.
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Tips For Shipt Customers
When can you schedule a delivery on Shipt?
As a member you can place and order at any time. Deliveries can be scheduled for an one-hour window as soon as one hour after you order.
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Do you need to meet your shopper at the time of your Shipt delivery?
No, you can have your Shipt order dropped off at the door, or have it delivered to you in person.
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What to do if an item is damaged in your Shipt order
If an item should be damaged in your order, you can contact Shipt in the app by following these steps.
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Is there a minimum on Shipt orders?
No. there is not. Orders over $35 have free delivery, and orders under $35, have a $7 delivery fee on Shipt.
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How to add items to your Shipt cart
To add items to your Shipt cart just click the plus sign next to the item you want delivered, doing this will add the item to your cart.
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How to tip your shopper on Shipt
When ordering on Shipt you can tip your shopper when placing order by choosing a pre-selected or customer amount. You can also tip in cash or within the app after you’ve received your delivery.
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Can you have alcohol delivered on Shipt?
Yes, Shipt offers alcohol delivery in select cities from various retailers. If you are in a coverage area for this service, beer, wine, and spirits may be available for delivery. A fee of $7 may be applied to alcohol orders from select retailers.
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